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Return Policy


Due to Coronavirus (COVID-19) currently, we are NOT accepting exchanges or returns.  However, we will apply points/credits to your account to be used on future purchases. Please email us and include your order number to info@babshair.com We apologize for any inconvenience to you.  

Your safety and the safety of our staff is very important to us. We will notify you when normal exchanges and returns are resumed as outlined in our return policy.
BABSHair & Beauty thank you for your understanding.

All RETURN REQUEST MUST be made within 3 days of delivery

Email your order number and request to info@babshair.com

No returns will be accepted after 14 days of delivery

Due to hygiene and sanitary reasons, No refunds are given on wigs and hair.  

Shipping charges are non-refundable

Any merchandise returned that received FREE SHIPPING OR COUPONS will make the FREE SHIPPING and DISCOUNT reversed.

Customers are responsible for shipping charges and delivery confirmation on their returns. We cannot process any returns without receipt of items, and we are NOT responsible for lost packages.  

The same payment and shipping method used to process your original order will be used to process any exchanges. Any remaining balance will be issued in the form of a store credit.

You may return some unopened, unwrapped, untouched, unused, undamaged, odor free packages with all tags and labels attached in its original package. (Any odor on products return will make the product ineligible for any return)

A 25% restocking fee will be applied to all returned items

All returning merchandise must have the RMA number and Return Authorization Form.  Any returns without such requirements will be dishonored.  NO EXCEPTION!!

All merchandise will be inspected upon arrival, and if found to be ineligible for exchanges the merchandise will be returned to the customer at their expense.

 

Non-Returnable Items

Special orders, Clearance, Discontinued and Special Sale items are Non-Returnable.  These items will be identified by special characters next to the item. (eg: S-Sale, D-Discontinued, C-Clearance, BOGO-Buy One Get One, etc).

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